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Warranty Policy

At AbuBazzar (BSMA Company (BRYAR SALIH MAHMOOD AHMAD CO.)), we ensure all products are genuine. The warranty is provided directly by the manufacturer or their authorized agent in Iraq, not by AbuBazzar directly. We assist you in facilitating the warranty process with the respective agent.

Warranty Coverage

The manufacturer's warranty typically covers:

  • Manufacturing Defects: Technical faults or material defects arising during the warranty period specified by the manufacturer.
  • Service & Repair: Repairs and replacements are performed by the brand's authorized service centers using original parts, subject to their terms.

Warranty Period: The warranty duration is determined by the manufacturer/agent and is indicated on your purchase invoice.

Warranty Exclusions

Misuse & Improper Handling

  • Overclocking (CPU, GPU, RAM) beyond manufacturer specs.
  • Damage from unstable electricity or voltage spikes.
  • Using pirated software or unverified drivers.
  • Usage inconsistent with the product manual.

Physical & Accidental Damage

  • Broken screens, dents, deep scratches, or bent pins.
  • Liquid spills, moisture damage, or extreme heat exposure.
  • Burn marks or shorts due to improper power supply.

Unauthorized Modifications

Any attempt to open, repair, or modify the product by unauthorized personnel voids the warranty immediately.

Third-Party Components

Issues caused by incompatible or poor-quality parts (e.g., generic PSUs) not purchased from us are not covered.

General Terms

Proof of Purchase:
The original invoice and warranty card (if provided) are strictly required for any warranty claim.
Software & Data:
Warranty does not cover software issues, viruses, or data loss. Please backup your data before service.
Liability:
AbuBazzar is not liable for indirect damages or loss of business/data. Our role is limited to facilitating the claim.
Final Decision:
The final decision to repair, replace, or reject a claim rests solely with the manufacturer or their authorized agent.

How to Claim Warranty

Please bring the product to our store, and we will direct it to the relevant agent, or we can provide you with the agent's direct contact details.

We are here to help you get your rights.